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#MICROSOFT WORD FOR MAC WILL NOT OPEN FOR MAC#
#MICROSOFT WORD FOR MAC WILL NOT OPEN UPDATE#

#MICROSOFT WORD FOR MAC WILL NOT OPEN FOR MAC#

Do you use the Office 365 or Office 2019 for Mac on your test machine? If yes,Īs you are working with a complicated scenario, to help you troubleshoot this problem, it would be best to open a paid support ticket with Microsoft Support to help review your problem and help you test remotely. As the version 16.29 (19090802) is for Office 365 for Mac or Office 2019 for Mac. If the steps don’t work, it is recommended to reinstall Office for Mac on a computer for test.

Maybe you could also check the authentication of SharePoint site.

Launch Keychain Access (/Applications/Keychain Access.app/).

In my opinion, you might delete your kerberos tickets via Keychain Access and try to open files from SharePoint: Talk to experts about Microsoft Office 2019. Visit the dedicated forum to share, explore and If you have feedback for TechNet Subscriber Support, to learn more. Mark the replies as answers if they helped. If you have any updates, please feel free to let me know. You should also check the SharePoint version and update.

#MICROSOFT WORD FOR MAC WILL NOT OPEN UPDATE#

Update Office for Mac automatically to have a check. And the latest version of Office 2016 for Mac so far is Version 16.16.14 (19090900), and if not this version, you could Please check version of Office 2016 for Mac (refer to the articleĪbout Office: What version of Office am I using?).

What does the “start page” mean, would you please take a screenshot to me? It could help me further analyze this issue, thanks. Have you ever downloaded the files to local computer from SharePoint site and checked if Office 2016 for Mac is able to open them OK? Have you login with your account in Office for Mac? Such as visit the SharePoint site via browsers and choose the files open by local Office applications, or open the local Office applications first and browser the location or URL of files

Please let me know how you open the files in SharePoint site. Open the Updates Tab of the Mac App Store Now, check if an Outlook (or Office) update is available, if so, update Outlook (or Office), and afterward, check if the Outlook Permissions issue is resolved. I need more information to analyze for this issue. If another application does not open or did not work, open the Mac App Store and head to the Updates tab (in the left pane).